Find the General Terms and Conditions Act and important information concerning your booking from our Aparthotel Hutter – the hotel with heart.
Check-in: The apartments are available from 3 pm on the day of arrival. If you plan to arrive earlier, please let us know. We strive to make your apartment ready for you as soon as possible!
Departure: On the day of departure, we ask you to leave the rooms by 11 am. Late check-out will be charged. You can use our spa on the day of departure free of charge.
Pets: Pets are allowed in our hotel, (price per day without food Euro 12,00). We ask for your understanding that it is not allowed to take your pet into the dining room.
Deposit: To confirm the booking, a deposit of 20% of the total amount is required. This can be done on our account at Hypo-Bank, St. Michael / Lg. IBAN: AT095500000002716060 BIC: SLHYAT2S
Payment: The final invoice is cash or with EC-card (Maestro). Credit cards are only accepted Visa and Mastercard.
Cancellation conditions: In case of cancellation up to 2 weeks prior to arrival the deposit will be charged. For cancellations less than 2 weeks prior to arrival, 80% of the total amount will be charged.
Early departure / Late arrival: In this case, we ask for your understanding that we have to charge the entire apartment price.
Baggage deposit: If you want to go skiing on the day of your departure, you can deposit your luggage in our “SaftLaden”.
Hotel bill: You can settle the bill at any time. For the payment of your room bill we accept the EC-card, Mastercard or Visa.
Internet: Free wireless internet throughout the house.
Children: For our little ones we have in the cellar a children’s playroom for fiddling and playing. In our wellness area children under 12 years are not allowed to enter.
Non-smoking: Due to the new legal situation, we must point out that it is forbidden to smoke in the entire hotel area.
Post: You can leave your holiday post at the reception.
Country- & tourism tax: € 2,50 per person (from the age of 15) per day.